Terms of Service

By creating an account, buying a credit pack, or otherwise using the Service, you confirm that: (a) you are at least 18 years old; (b) you have read, understood and agree to be bound by these Terms; (c) you agree to our Privacy Policy and Acceptable Use Policy; and (d) if you are using the Service on behalf of an organisation, you are authorised to bind it.

⚠️ If you do not agree to these Terms, do not use the Service. Continuing to use it after an update means you accept the updated Terms.

The Service is an AI-powered online presentation builder. You give it a topic or upload material (PDF, Word, Markdown, PPTX, images), and it plans an outline, designs each slide, writes the copy and generates imagery. You can export the result as a native, fully editable PowerPoint (.pptx) file, edit individual elements, redraw whole slides, or have the AI extract the visual style of a reference deck. Text and layout planning are powered by DeepSeek family large language models; imagery is produced by Seedream family image generation models. We may replace or add comparable models as the technology evolves, and will update these Terms accordingly.

The Service is digital software delivered over the internet (SaaS); nothing physical ships. Once payment is confirmed, credits land in your balance immediately and you can start using them right away. Because delivery is immediate and digital, the specific refund rules in Section 7 apply.

The Service depends on third-party AI model providers for generation. Their availability directly affects the Service; we will explain significant disruptions as promptly as we can, but we do not warrant the output quality of third-party models. The specific models we use are disclosed in our documentation.

Accounts are issued by https://www.pigletgo.com. You must register with accurate, complete information and you are responsible for everything that happens under your account.

• Keep your credentials safe and do not share them with anyone.
• If you think your account has been used without your permission, email danghuong2092c@gmail.com straight away.
• Keep your billing email current, otherwise you may miss payment and security notices.

If you register for a company or organisation, you represent that you have authority to bind it to these Terms.

The Service runs on credits. Credits pay for AI generation and edits and are deducted by actual usage; each .pptx export uses one export from your export quota. Rates differ by model and reasoning effort, and the multiplier is shown when you pick one.

You top up by buying a credit pack: a single charge, with credits and exports landing immediately. There are no subscriptions and no auto-renewal here — you will never be charged again without asking. Exact tiers and prices are on the pricing page, in full, before checkout.

⚠️ All credits — including the ones granted on signup — are valid for 30 days from the date they land, and expire unused after that. They cannot be extended or cashed out. Pick the tier that matches how much you actually build; your dashboard always shows what expires next and when.

All credits go into the same balance. Each .pptx export costs a flat 5 credits (there is no separate download quota).

The Pro and Max tiers add more credits and, for the same 30 days, unlock premium AI models. Other tiers use the default model.

Credits and exports are for your own use inside the Service. They cannot be transferred between accounts, sold, or exchanged for cash.

All payments are handled by Waffo Pancake as Merchant of Record: it is the seller for that transaction, it handles acquiring, invoicing and tax, and it is the name that appears on your statement. We never see or store your card number or payment credentials.

One-time purchases: each credit pack is a separate transaction. Completing it authorises a single charge for the amount shown at checkout.

Prices and tax: the amount shown at checkout is the amount you pay. On the international channel, applicable sales tax / VAT / GST is calculated and remitted by the Merchant of Record for your location. We may change prices; a change only applies to purchases made after it takes effect and is never applied retroactively to credits you already bought.

Purchased credits are valid for 30 days from the date they land. This validity period is stated on the pricing page and before checkout, so buying means you are aware of it. Expired credits are not refundable and cannot be extended.

If the account is closed — by you, or by us because you materially breached these Terms — unused credits are retained for 30 days from closure. After that they expire without refund unless applicable law requires otherwise. If we close your account for reasons other than your breach, we will refund the unused portion.

Credits are a digital product, delivered instantly and spendable immediately. Once payment is complete, refunds are not generally available unless there was a billing error or the service failed to work.

If you were charged twice, charged an amount that does not match what checkout displayed, or cannot use the service, email danghuong2092c@gmail.com with your account email and the transaction ID. We will process a refund once we have verified the issue.

Refunds are executed by the Merchant of Record, Waffo Pancake; our part is to raise and follow up the refund ticket with them. Funds usually reach you in 5–10 business days, depending on your payment provider and issuing bank.

Nothing in this section limits mandatory consumer protection rights you have where you live (see Section 14).

If you think a charge is wrong, please email danghuong2092c@gmail.com before raising a chargeback with your bank. We will resolve it within 7 business days. A chargeback normally suspends the account and takes far longer to resolve than contacting us.

Output is yours. Subject to these Terms, the decks, copy and images the Service produces from your inputs ("Output") belong to you, and you may use them for any lawful purpose, including commercially.

Licence to your input. Material you submit ("Input") stays yours, or its original rights holder's. You grant us a limited, non-exclusive licence to use that Input solely to deliver the Service — including sending it to the third-party models listed above, generating results, and storing them. We do not use your Input to train AI models without your explicit consent.

Your responsibility. You must have the right to upload what you upload. If material is copyrighted by someone else, contains personal data, or is subject to confidentiality obligations, it is on you to make sure you are permitted to use it here.

Accuracy of Output. AI-generated content can contain mistakes, outdated facts, or invented detail. Review it before you rely on it. Generated images and charts are not evidence of fact.

The Service itself — software, interface, built-in styles and prompt engineering — remains the intellectual property of Piglet.

You may use the Service only for lawful purposes. The following are expressly prohibited:

• Generating content that is illegal, defamatory, harassing or fraudulent.
• Generating pornography or adult content, and any content that sexualises minors.
• Generating violent or gory content, or content promoting extremism or terrorism.
• Generating hate speech, or content attacking people based on race, ethnicity, religion, gender, sexual orientation or disability.
• Generating or distributing deepfakes — content impersonating real people or organisations, or intended to mislead viewers about its origin or authenticity.
• Infringing anyone's intellectual property, likeness or privacy rights.
• Producing malware, phishing material or cyberattack tooling.
• Circumventing or interfering with the Service's security or content moderation, including jailbreak prompts.
• Reselling or sub-licensing access to the Service without our written permission.
• Using the Service's inputs, outputs or derivatives to train, fine-tune, distil or benchmark any AI model that competes with the Service, directly or indirectly.
• Scraping outputs at scale, or calling the Service in volumes beyond your own normal use.
• Passing AI output off as the work of a licensed professional (doctor, lawyer, financial adviser), especially where that could cause real harm.
• Breaching any applicable law, regulation or card network rule.

The full content standards, moderation process, reporting channel and enforcement ladder are in our Acceptable Use Policy, which forms part of these Terms.

How we collect and process your information is set out in our Privacy Policy. Card data is handled exclusively by PCI-DSS certified payment providers; none of it is stored on our servers.

Your decks and uploaded material are kept while your account is active, and deleted after closure within the periods stated in the Privacy Policy.

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or the accuracy of AI output.

⚠️ AI-generated content notice: output may be inaccurate, incomplete or outdated. Do not rely on it as legal, medical, financial or other professional advice. Verify it with a qualified professional before acting on it.

To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential or punitive damages, and our total liability will not exceed the amount you actually paid us in the 12 months before the event giving rise to the claim.

These Terms apply for as long as you use the Service. We may suspend or terminate your account if you materially breach them, if we have reasonable grounds to suspect fraud, or where the law requires it. You can ask us to close your account at any time.

Sections 9 (intellectual property), 12 (limitation of liability) and 14 (disputes) survive termination.

These Terms are governed by the laws of the People's Republic of China. Before starting formal proceedings, please email danghuong2092c@gmail.com so we can try to resolve things informally. Unresolved disputes go to the competent court at our principal place of business.

Nothing here limits mandatory consumer protection rights you have where you live.

We may update these Terms. We will give at least 14 days' notice of material changes by email or in-product notice; continued use means acceptance. If any provision is unenforceable, the rest stays in force. Not enforcing a right is not a waiver of it.

Where the English and Chinese versions differ in meaning, the Chinese version prevails.

Everything — these Terms, billing, refunds, privacy, security, content reports — goes to one monitored inbox: danghuong2092c@gmail.com.

Entity: Piglet · Website: https://www.pigletgo.com